Information we collect and use
For those users who provide requisite authorization during the account setup and login process, Redelegant collects information from enquiry forms, contacts forms, and others, as applicable to provide better service to all users. This includes first name, last name, email address, phone numbers and email groups that users belong to. We store this personal information on Google Cloud Services and Razorpay as required. We use this information to operate, maintain and provide you the features and functionality of the Service, to analyze how the product is used, diagnose service or technical problems, maintain security, personalize content, remember information to help you efficiently access your account, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track Content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.
Google user data
We use Google OAuth APIs to perform a Single Sign On through Google, while doing so we ensure that the email provided by the Google Auth server is a valid user of the GoodFlow system.
Information you provide us
We receive and store any information you enter on our website while siging up or provide to us in any other way. You provide us information about yourself, such as your name and e-mail address, company name, if you register for an account with the product, including by connecting with the product via a third-party service, or by “following,” “becoming a fan,” adding the GoodFlow application, etc., on a third party website or network. Your name, email address and other information you choose to provide on the Service will be viewable and discoverable by other users, in accordance with your settings on the product. We may also use your contact information to send you marketing messages. If you don’t want to receive these messages, you can opt out by following the instructions in the message. If you correspond with us by email, we may retain the content of your email messages, your email address and our responses. If you choose to use our invitation service to invite a friend to the Service, we will ask you for that person’s email address and automatically send an email invitation. Redelegant stores this information to send this email, to register your friend if your invitation is accepted, and to track the success of our invitation service.
When you use the product, our servers automatically record certain information sent by your web browser. These server logs may include information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Service, domain names, landing pages, pages viewed, mobile carrier, and other such information.
Third Party Tools
How We Share Your Information
Based on your Use
We will display your Personal Information in your profile page and elsewhere on the Service according to the preferences you set in your account. Any information you choose to provide should reflect how much you want others to know about you. Please consider carefully what information you disclose in your profile page and your desired level of anonymity. You can review and revise your profile information at any time. We may also share or disclose your information with your consent, for example if you use a third party application to access your account (see below).
Service Providers, Business Partners, and Others
Redelegant may (i) share your contact information with our trusted business partners, who may reach out to you regarding products or services that may be relevant to you; and (ii) share your personally identifiable information with other third parties for the purpose of providing the Service to you. If we do this, such business partners and other third parties will be bound by obligations to keep your information confidential. We may also store personal information in locations outside the direct control of Redelegant (for instance, on servers or databases co-located with hosting providers).
As we develop our business, we may buy or sell assets or business offerings. Customers, email, and visitor information is generally one of the transferred business assets in these types of transactions. We may also transfer or assign such information in the course of corporate divestitures, mergers, or dissolution.
Compliance with Laws and Law Enforcement Requests and Protection of Redelegant’s Rights
Redelegant may disclose your personal information if required to do so by law or subpoena or if we believe that it is reasonably necessary to comply with a law, regulation or legal request; to protect the safety of any person; to address fraud, security or technical issues; or to protect Redelegant’s rights or property.
Non-Personally Identifiable Information
We may disclose your non-private, aggregated, or otherwise non-personally identifiable information, such as anonymous usage data, platform types, etc., with interested third parties to help them understand the usage patterns for certain Pipefy Services.
How We Protect Your Information
We work hard to protect Redelegant and our users from unauthorized access or unauthorized alteration, disclosure, or destruction of information we hold.
We encrypt our services using SSL. We restrict access to personal information to Redelegant employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.