Build a Powerful Customer Support team with GoodFlow
- Knowledge Sharing
- Teammate Onboarding
- Internal Help desk Ticket Management
- Request Tracking
- Feedback Analysis
Ensure efficient support team and excellent customer satisfaction, by implementing customer support workflow automation with GoodFlow.
Get Started Free- Knowledge Sharing
- Teammate Onboarding
- Internal Help desk Ticket Management
- Request Tracking
- Feedback Analysis
Reduce Knowledge Sharing Time
Share knowledgebase with New Team members
GoodFlow allows you to create a guided onboarding process for new members, where you can use rich text, links, attachments, embeds to document your best practices for customer support team.
Understanding Progress
Once the new members keep going through each documentation and keep marking as 'done', you can understand their progress and where the members are standing and can allocate tasks accordingly.
- Knowledge-base
- Knowledge Sharing Tool
- Team Onboarding
Track Customer Requests
Gather All Requests
The features customers are requesting, the solutions they are asking, the requests they are creating, with GoodFlow you can keep them organized.
Notify Customers Automatically
Once the solutions are rolled out, the customers can be notified automatically and the support team can also reach out to get feedback.
- Customer Request Management
51%People never return
After one negative experience, 51% of customers will never do business with that company again. 33% of people say they’ll consider switching companies after just a single instance of poor service. Change that by building a rock-solid customer support team.
